Terms of service

Effective Date: 01/07/2025

Welcome to Orno. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from orno.au (the “Site”), operated by Orno.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this Site.

 

 

1. Overview

Orno is an Australian business offering premium everyday tech accessories, including chargers, cables, power banks, and related goods. Our products are designed for people who value quality, simplicity, and thoughtful design.

 

 

2. Orders & Payments

All prices are listed in Australian Dollars (AUD) and include GST where applicable. Payment is required at checkout and can be made via the methods accepted on our site (e.g., credit card, Shop Pay, Apple Pay, Google Pay, etc.).

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or product unavailability.

 

 

3. Shipping & Delivery

We currently ship to customers in Australia and select international regions. Estimated delivery times and shipping costs are provided at checkout.

Shipping times are estimates only. Orno is not responsible for delays caused by third-party carriers.

 

 

4. Returns & Refunds

We offer returns in accordance with Australian Consumer Law. If your product is faulty, damaged, or significantly not as described, you are entitled to a refund or replacement.

For change-of-mind returns, we may accept unused products in original packaging within 14 days of delivery. Return shipping costs may apply. Please review our Returns Policy for full details.

 

 

5. Product Information

We do our best to ensure that product descriptions, images, and specifications are accurate. However, minor variations may occur due to differences in manufacturing or digital displays.

All product compatibility information provided is for reference only. It is your responsibility to confirm whether a product suits your device or needs before purchasing.

 

 

6. Intellectual Property

All content on this Site — including text, images, graphics, logos, and product designs — is the property of Orno or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without permission.

 

 

7. Limitation of Liability

To the extent permitted by law, Orno is not liable for any indirect, incidental, or consequential damages arising from your use of our products or this Site.

Nothing in these Terms excludes any rights or remedies you may have under the Australian Consumer Law.

 

 

8. Privacy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

 

 

9. Changes to These Terms

We may update these Terms from time to time. Changes will take effect immediately upon posting to the Site. It is your responsibility to review these Terms periodically.

 

 

10. Contact Us

If you have any questions about these Terms, please contact us at:

📧 hello@orno.au

🌐 orno.au

📍 Australia